CUST SERVICE IS TOPS, I'VE VERY FEW ISSUES IN THE TWO YEARS IVE HAD THEM. IF THERE WAS A PROBLEM IT WAS FIXED RIGHT AWAY, I EVEN BOUGHT A PHONE AND DOWNLOADED GAMES ON IT, THEN THE PHONE BROKE WITHIN A FEW DAYS AND I RETURNED IT. TMOBILE GAVE ME CREDIT FOR THE GAME, OH AND THE RINGTONES I BOUGHT NO PROBLEM.
THE ONE PROBLEM I DID HAVE WITH THEM IS THAT AT THE TIME I CALLED TO ASK FOR A CREDIT, THE REP TOLD ME SHE COULD SELL ME A PHONE CHEAP AND DESPITE ME SAYING I DIDNT WANT TO GET BACK INTO CONTRACT, WROTE ME UP AS WANTING ONE ANYWAY, BUT I CAUGHT ON ON MY NEXT BILL AND COMPLAINED, THEY RESET MY CONTRACT BACK TO THE ORIGINAL DATE NO PROBLEM. OTHER THAN THAT, TMOBILE IS VERY PATIENT WITH PAYMENTS THEY DONT HOUND YOU, AND THEY WERE THE ONLY ONES WILLING TO GIVE ME A PHONE W/O AN 800 DOLLAR DEPOSIT! I LOVE TMOBILE! |
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